The Computer and Information Systems 帮助台 offers computer support services to students, 教师, 打电话给工作人员, 在线, 电子邮件, 或者亲自去.
The 独联体帮助台 supports SPU students for technology resources such as SPU Online Services, 电子邮件帐户, 校园印刷, connecting from home to the SPU resources, use of classroom technology, 校园网, and limited 人al computer equipment support.
无线连接
These instructions are for 人al computers, iphone, 平板电脑, and other devices with a web browser. If you do not have a web browser on your device (most commonly gaming devices), go to CIS’s 在线 registration page.
- Connect your device (laptop, smartphone, iPad, etc.) to SPU-Wireless. The network key (password) is case sensitive and is SPU-Wireless (the same as the network name).
- Open a web browser and log in with your SPU username (do not include the “@kshgxm.com”) and your password.
下载软件
CIS maintains the SPU Download Center, where students can download licensed software to their 人al computers at little to no cost. 访问 kshgxm.com/download 了解更多.
Examples of available software
- Microsoft Office Pro Plus (Windows and Mac OS)
- SPSS (Windows and Mac OS)
- PaperCut Client — software for printing to campus printers (Windows and Mac OS)
- Adobe Creative Cloud
CIS maintains an 在线 支持门户 to answer your most common questions. 参观 portal to find answers to your questions, or browse it 了解更多 about CIS support services.
Can’t find the answer in the SPU 支持门户? 提交 a help request.
Campus printing services
SPU has a campuswide copier/printer solution for students. 参观 CIS Student Printing page 了解更多信息.
CIS does not recommend bringing a 人al printer to campus.
参观 CIS打印信息 点击此处了解更多信息.
Viruses, phishing, and spoofing
为了防止 计算机病毒, all computers need regular maintenance to keep them running effectively and ensure the security of the system. 参观 Keep a Computer 健康y page on the CIS wiki to learn about anitivirus options, backing up 人al information, and more.
网络钓鱼 is a type of scam where a scammer presents themselves as a legitimate business, 人, or entity in an attempt to get private data such as credit card information.
Maintaining secure 电子邮件 practices and identifying fraudulent behavior are important when it comes to avoiding 电子邮件 scams. Regard as suspicious 电子邮件s that ask you to disclose sensitive information such as credit card information, social security numbers, passwords and usernames, or any other sensitive 人al data, and proceed with caution. Contact the 帮助台 if you feel unsure about an 电子邮件.
欺骗 is when a fraudulent 电子邮件 is sent from a fake 电子邮件 address, often one that is intended to look like the 电子邮件 was sent by someone the recipient knows. Outlook has built in protections against spoofing, and will often flag suspected 电子邮件s.